Home / FAQs

Can I track my order?

Yes! All order confirmation emails contain a link to "Track My Order," which you can also find in the top menu of our website. Please note that we do not have any more visibility into a package's status than what the courier provides on the tracking page, so please contact the courier delivering your package for more precise information.

Where do you ship to?

What are your shipping rates?

Do you offer gift packaging?

I have a problem with my order. Where can I get help?

I need to modify or cancel my order. How can I do so?

What is your policy for returns and exchanges?